Shipping policy

  • Processing time

    • How long you take to pack the order before shipping (for example: 1–3 business days).

  • Shipping locations

    • Whether you ship only within the US, only within India, or worldwide.

    • Any places you do not ship to.

  • Shipping methods and carriers

    • Which services you use (e.g., AliExpress standard, USPS, FedEx, etc.).

    • Standard / Express / others that you offer.

  • Shipping costs and free shipping

    • How you charge: free shipping, flat rate, or calculated at checkout.

    • Any free-shipping threshold (e.g., “Free shipping on orders over $50”).

  • Estimated delivery times

    • Typical delivery range per region, for example:

      • US: 7–15 business days

      • Europe: 10–20 business days

      • Other countries: 10–25 business days

    • Mention that delays can happen during holidays or due to customs.

  • Order tracking

    • Whether customers get a tracking number and how they can track it (email link, “Track Order” page, etc.).

  • Customs, duties, and taxes (for international dropshipping)

    • Who pays customs or import taxes (usually the customer).

    • Clarify that delays at customs are outside your control.

  • Wrong address / delivery issues

    • What happens if a customer enters a wrong address.

    • What they should do if a package is lost or damaged.

  • Returns and refunds link

    • Add one line that connects to your Returns/Refund policy page, like:

      • “For returns and refunds, please see our Returns Policy.”

Example text you can adapt

You can paste this and edit numbers, countries, and carriers for your RYQAA store:

Orders are processed within 1–3 business days after payment is confirmed. Shipping times depend on your location and the shipping method selected at checkout.

We currently ship to [list countries/regions]. We do not ship to [blocked regions, if any]. Shipping costs are calculated at checkout based on your location and order weight.

Estimated delivery times:

  • United States: 7–15 business days

  • Europe: 10–20 business days

  • Rest of world: 10–25 business days

These are estimates only and may be affected by carrier delays, holidays, or customs inspections.

International orders may be subject to customs duties and taxes charged by your local authorities. These fees are the customer’s responsibility.

Once your order ships, you will receive a confirmation email with tracking details (if available). If you enter an incorrect address, contact us immediately. If the order has already shipped, we may not be able to change the address.

For information about returns and refunds, please refer to our Returns Policy.